Testimonials

For more than 7 years I have told doctors and audiologists of hearing problems, but, as the tests always came back "normal," I was sent away with no help. That is, until my husband encouraged me to see Dr. Novick. I resisted, as I was sure I'd be sent away, yet again, unhelped. Despite feeling it would be of no use, I did go to see her. Again, my tests came out "normal" and I despaired, as my hearing problems were causing me great stress, especially as so much of my work was now on the phone, and, in an open cubicle environment, speakerphones are outlawed. In face-to-face meetings, if I couldn't lipread, I was often unable to hear people.

To my great delight, Dr. Novick, understanding my underlying and very rare autoimmune condition (for which I am hospitalized many times a year), put on hearing aids and I began to cry! I could hear clear as a bell via Bluetooth from my cell phone, and, for the first time, heard the "whoosh" of the air conditioner. I am extremely grateful to Dr. Novick. I can't say enough how rare it is to find a health professional who understands my rare condition, which often doesn't show up on "normal" people's tests, and can help someone like me. She is a truly caring person, and I am blessed to be under her professional care.

  - Ms. M
Sunnyvale

I am delighted to be a client of Pacific Hearing! They are professional and caring, and they have also been very patient with me as I have at times needed to see them for multiple adjustments and on short notice. They always do their best to be very accommodating. I can't recommend them highly enough.

  - Mr. K.
Restaurant Owner


Ten years ago my ear, nose and throat specialist highly recommended Pacific Hearing Service after we discussed my problems with my current and previous hearing aids. It was certainly good advice. The staff at Pacific Hearing Service has what I think is the rare combination of understanding current digital technology, continuing dialogs with the manufacturers on how to best to fit an individual, and truly caring about their patients. I am very satisfied with their services and results. It is clear that their main reason for becoming audiologists was to help patients.

  - Mr. G.
Menlo Park


I like coming to Pacific Hearing Service because, without fail, each time I have been serviced, without any time or trouble, I hear much better. I lost my hearing after 4 1/2 years of combat service in WWII. I can now hear far better than I could before. I intend to return every four months. Their services, without doubt, are very professional and friendly. There is no way I could praise them any more. I recommend them highly!

  - Mr. R.
Retired businessman and World War II veteran


I cannot thank you enough for dramatically improving my mother-in-law's hearing with the new hearing aid devices you have customized for her. This has drastically improved our relationship as she has become interactive again. She can listen and respond and so she asks questions and inquires more about our lives. Who knew that better hearing could lead to an improved relationship! Wow!

And thank you for improving my hearing by the quarterly ear cleaning that is required almost every time I get on an airplane.

  -  Ms. H.
Construction company CEO


I drive 110 miles each way to continue my entirely satisfactory experience of twenty-five years with Pacific Hearing Service. Thorough diagnosis, detailed and accurate prescription and programming. Great service. Personal attention and care. I could not be more pleased.

  -  Mr. E.
Psychotherapist and retired school principal


Pacific Hearing has been a great partner over the years. They always make sure that I get the right hearing instruments for my needs, and then optimize them for my specific hearing profile. This has had a huge impact on my business success, enabling me to hear everything whether in crowded meetings, formal presentations, or on my cell phone. An extra bonusa€¦ my blue-tooth enabled hearing aids are hands-down the coolest personal technology around: I am the envy of all the engineers in my company!

  -  Ms. F.
High Tech Executive


I've been going to Pacific Hearing Service for more than fifteen years and I receive excellent service from the office staff and audiologists there. All of the audiologists are extremely professional and well trained. In addition to that, they are personable and courteous.

They research their products well and provide expert recommendations based on my needs and not what they want to sell.

I am more than happy with Pacific Hearing Service and will continue to refer my friends and neighbors to them.

  -  Mrs. R.
Grandmother and world traveler